Return Process:

1. Initiate a Return Request: Visit our website and fill out the return request form.
2. Upload an Image: Provide an original image of the product with tags intact (website screenshots are invalid).
3. Return Pick-Up: Our team will arrange for a return pick-up. If your PIN code is non serviceable, you will need to self-ship the product to our warehouse.
4. Quality Check: After receiving the product, we will conduct a quality check. If the product passes the check, a coupon code will be issued. No coupon will be provided for damaged products caused by the user.
5. Once the product passes the quality check, the customer will be allowed to share his/her bank account details on the website. bank transfers will be processed via IMPS or NEFT, and the transaction details will be shared within 48 hours of processing.

Note Bank Account Details The bank account details provided by the customer will be considered final. Any errors in these details will not be the responsibility of RG

Return Pick-Up Fee:

• A shipping fee will be charged for return pick-ups and deducted from the coupon code value or if the customer wants their money back to their bank account refund will processed after deductions.
• For multiple-item orders, the charge for return pick-ups applies per item.
• No fees apply for wrong or damaged products.

Important Notes:

• Missing Items: An unedited video of the parcel being opened is required to report missing items.
• No Returns or Exchanges for Flash sale offer: Products purchased during the flash sale period are non-returnable and non-refundable unless the customer has received damaged or missing items in the packet and the issue is reported within the return window.

Contact Us:

For any queries or issues related to returns, reach us at:

• Email: support@realizefashion.com (Monday-Friday, 10 AM - 6 PM)

We aim to ensure your orders reach you as quickly and securely as possible. Typically, we deliver orders within 7 to 10 business days. We partner with the best and most reliable courier services to guarantee your order is handled with care and delivered on time.

For any updates or tracking information, you can always check your order status through your account or contact our support team.

We ensure our products are true to size and provide a detailed size chart for every item to help you find the perfect fit. Simply refer to the size chart available on each product page and compare it with your measurements.

If you're unsure, we recommend measuring yourself using a measuring tape and matching the measurements to our chart. For additional help, feel free to reach out to our customer support team—we’re happy to assist!

Tracking your order is simple! Once your order is shipped, we’ll send you a confirmation email or SMS with your tracking details.

You can use the tracking ID provided to check the status of your order on the courier’s website. If you have an account with us, you can also log in and view your order status under the “My Orders” section.

For any assistance, feel free to contact our customer support team—we’re here to help!

We take pride in offering high-quality products made from carefully selected materials. Most of our apparel is crafted from premium fabrics such as cotton, polyester blends, viscose, and other sustainable materials, ensuring comfort, durability, and style.

Each product page includes detailed information about the fabric composition to help you make an informed choice. If you have any specific concerns or questions about materials, feel free to reach out to our customer support team!

Our customer support team is here to assist you with any queries or concerns! You can reach us through the following channels:

Email: Send us an email at [your email address], and we’ll get back to you within 24 hours.
Live Chat: Chat with us directly on our website for instant assistance.

We’re always happy to help and ensure you have a smooth shopping experience!